T & C/ Refund Policy

General

These Terms and Conditions (“Terms“) regulate the access and use of the website www.vintageworld.com.au (“Website”), its contents. By accessing the Website or using the Service, you confirm that you have read, understood and agree to be bound by the Terms. 

Vintage Gifts & Decor Pty Ltd and its associated companies (“Vintage World Australia“) (also referred to as “we” or “our“) may change any of the Terms from time to time, without notice, and any such changes take immediate effect from the date of their publication on this page. By continuing to use the Website, you agree to accept any changes to these Terms. 

All prices on this website are subject to change without any notice. We suggest all our existing and new customers not to rely on previous or past prices. All of our products are sourced from overseas and there are many factors which can contribute to price fluctuation.

Access to the Website

We will use our reasonable endeavors to provide continuing availability to the Website, but you expressly acknowledge and accept that we may at any time, and without prior notice to you:

  1. temporarily suspend the operation of, or restrict access to, any part of the Website for any purpose at our absolute discretion; or
  2. withdraw or vary any of the content on the Website.

You expressly acknowledge and accept that Vintage World Australia will not be held liable for any loss, liability or damages arising from the unavailability of the Website at any time or for any period or for any failure of performance, service interruptions, error, omission, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records.

Copyright and Intellectual Property

  1. All material contained on the Website is protected by copyright and/or other intellectual property rights under the law of Australia.
  2. Except to the extent permitted by Australian law, you must not use, copy, modify, transmit, store, publish, republish, distribute or otherwise reproduce in any format the material on the Website, or create any other material using material on this Website, without obtaining the prior written consent of Vintage World Australia. Without limited the generality of the foregoing, you are not permitted to use any such content for or in connection with any business or commercial enterprise.

No Warranties and Limitation of Liability

You expressly acknowledge and agree:

  1. Vintage World Australia does not make any representations, promises, warranties, covenants or undertakings of any kind with respect to the Website and use of the Website, except where the law prohibits exclusion or limitation of liability. Without limited the generality of the foregoing, Vintage World Australia makes no warranties with respect to accuracy, completeness, reliability, merchant ability or fitness for a particular purpose.
  2. To the fullest extent permitted by law, Vintage World Australia, its affiliates, employees, agents, contractors, contributors, third party content providers and licencors are not liable to you for any loss, direct, indirect, special, consequential, general or any other form of damage arising from or in connection with:

your use of or reliance on the content appearing on the Website, any negligence by us, or for any claim made against you by any other party. You acknowledge and agree that use or reliance on any material , ideas or content accessible or available from the Website and/or the Products is at your own risk and that you are solely responsible for any consequences of such use or reliance;
you providing any personal information via the Website (including but not limited to loss or damage suffered as a result of spam mail, theft or use for an unauthorised purpose

Liability for Third-Party Content

The Website provides access to content of third party advertisers. You expressly acknowledge and agree that Vintage World Australia acts only as a conduit for such content and, to the maximum extent permitted by law, Vintage World Australia is not liable for any loss or damage incurred or suffered by any user as a result of or connected to their reliance on or use of third party content accessible from the website www.vintageworld.com.au

Refund/ Return Policy:

Although our products have a great element of handwork/hand craftsmanship, (Our products are perfectly imperfect just as we are as human beings, every piece is unique.There is a great chance that the actual product you receive may have slight differences in size, finish, colour or style), If you are not satisfied with your purchase, we will offer you a replacement or exchange.

It’s okay to change your mind too..

If you change your mind within 2 weeks of purchase, we can offer you a full value credit to use for any other item from our website. If you would like a refund, we will issue a refund with a 20% deduction off the full price as restocking and admin fees.

Any item purchased from any exhibition/show or promotional activity shall not be returned. Refund/return applies to only products purchased from our website.

The return postage cost to be paid by the customer.

Damaged products or packaging

We try to minimise the damage during shipping, however if you receive a damaged item, please email us a photograph of the damage and we will try to resolve the issue as soon as possible. 

    Privacy Policy

    It is safe, secure and private to use the Website. You can read our privacy policy here.